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TRANSPORTATION SERVICES

The Village Centers Transportation Services connects our Villagers to opportunities.

The Village Centers operates a fleet of fourteen vehicles, including five wheelchair-accessible vehicles that travel thousands of miles per month providing vital transportation services to individuals with IDD. We provide transportation to The Village Day Program (to and from home), places of employment, medical and therapy appointments, recreational activities, and religious services for our full-time residential clients. Transportation keeps our Villagers connected to the world and their community, which is at the core of our mission. Convenient pickup points are available throughout the surrounding area, and we work with each client to coordinate the most convenient transportation arrangements possible.

The Village Centers operates its programs and services without regard to race, color, national origin, or disability status in accordance with Title VI of the Civil Rights Act and the Americans with Disabilities Act (ADA). Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI or ADA may file a complaint with The Village Centers.

For more information on the procedures to file a complaint, contact 281-358-6172 visit our administrative office located at: 2218 Northpark Drive, Suite 210, Kingwood, TX 77339

A complainant may file a complaint directly with the Federal Transit Administration by completing the FTA Online Civil Rights Complaint Form. Please upload any documents that support your allegations, including any relevant correspondence with your transit provider, photos, etc. If you have questions on how to prepare a complaint, please contact their toll-free civil rights hotline at (888) 446-4511.

A complainant may file a complaint directly with ADAand learn more by visiting File a Complaint | ADA.gov. If you have not heard from ADA after three months, you can call the ADA Information Line to check your complaint’s status. You can reach the ADA Information Line at 800-514-0301 (voice) or 1-833-610-1264 (TTY).

If information is needed in another language, contact 281-358-6172.

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